Agenda: Securing Your License to Operate at the Local Level

• Examining the nature of corporate citizenship
• Citizenship at the operational facility
• External relations skills needed at an operational facility
• Communicating with the community
• Gaining operational acceptance
• Case studies on obtaining operational acceptance by the community
• Integrating the community into business planning
• The External Relations Plan process
• Introduction to case study on operational acceptance
• Table work on case study
• Attendee presentation of table work
• Maintaining the community in business plans
• Summary and conclusion