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October 2006
In late September Dell introduced its no-charge recycling program for U.S. customers.
This recycling offer is designed for consumers and includes home pick-up of used Dell-branded computers and peripheral equipment at no-charge. The service is not tied to a replacement purchase.
"We want to make recycling easy and free for consumers, and are committed to recycling what we make and sell," said Eric Gates, Dell's worldwide manager of asset recovery services.
Dell has offered a no-charge recycling program for Dell-branded products in Europe since November 2003 and currently offers no-charge consumer recycling in Canada. The company announced a global recycling commitment in June that is expected to be implemented by November.
Dell supports a policy that would make all producers responsible for offering recovery and recycling services for their own brand products from consumers at no charge.
For more than two years, Dell has offered consumers no-charge recycling of any brand of used computer or printer with the purchase of a new Dell computer or printer. Dell's alliance with several Goodwill organizations in the U.S. has created the Reconnect program, which offers consumers in several markets free recycling of any brand of computer equipment dropped off at Goodwill donation centers.
For donating working computers, Dell's longstanding relationship with the National Cristina Foundation provides customers options that support local non-profit organizations.
Dell also offers product recovery services to business and institutional customers in most major markets, including Europe and North America. The company expands product recovery services on a country-by-country basis as its share grows. Dell's Asset Recovery Services, offered to business and institutional customers, provides reverse logistics, value recovery and reporting. The program is available at www.dell.com/assetrecovery.
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