Educators in Corporate Citizenship and Community Involvement
Ron has extensive corporate experience in the electric utility industry. His extensive business experience and professional development background provide a valuable combination for skills development and application in the corporate environment. He has developed and taught a broad range of professional development courses for a wide range of national and international businesses. He was Director, Community Relations Program Development with Progress Energy prior to founding Impact Resources. Ron is founder and President of Impact Resources, Inc., a firm dedicated to providing a management development, facilitation and consulting services with a primary focus on the development of successful corporate citizenship programs and strategies.
Nancy R. Dunbar, PhD
Nancy Dunbar, Emerita, Brown University, studies and teaches persuasion, public speaking and rhetorical theory and analysis. A Brown University faculty member since 1982, she chaired the department of Theatre, Speech and Dance for five years before moving to University administration, first as dean of the College and, for 12 years, as associate provost. She has led implementations of enterprise management systems, overseen planning for academic space, and developed programs of academic department review and institutional assessment. As a member of the consulting team at Dynamic Communication, Nancy provides communication training programs to academic, non-profit, and business organizations.
For more than 10 years Ken led the development and implementation of global strategies at the Timberland Company. As vice president of marketing, Ken developed the worldwide brand position and creative platform for Timberland. As vice president of social enterprise, he led the effort to establish corporate citizenship as a central part of the company's value. In both roles, Ken served as a member of Timberland's core senior management team. His experience in marketing includes brand management, advertising, corporate communications, visual presentation and sports marketing; in social enterprise it includes public/private partnerships, cause-related marketing, employee volunteerism and urban retailing. Ken consults with corporations and nonprofits on marketing and corporate citizenship.
For 17 years at UPS, Lynnette managed global reputation management, sustainability communications, executive communications and public relations programs. Her projects included leading the company's first corporate responsibility materiality assessment, stakeholder engagement, five sustainability reports, and sustainability program development. Before joining UPS, Lynnette managed marketing communications and employee communications for FedEx in the Asia Pacific Region. Lynnette is currently the CEO of Silver Birch Communications, which specializes in sustainability communications and strategy, executive thought leadership, issues management and stakeholder engagement.
Lawrence E. Moore, PH.D.
For more than two decades, Lawrence has applied his dual passions for excellence and community service toward the design, development, and implementation of public and corporate social responsibility programs that effectively address community needs while helping drive business success. During his 13 years with Motorola, Lawrence helped the company develop programs and processes that served company business units around the globe. In addition to his extensive community involvement credits, Lawrence’s professional portfolio includes senior management roles in social marketing, corporate philanthropy, public relations, employee communication, media relations, marketing communication, advertising, and public affairs.
James Moser is a managing partner of Metamorfix, an organizational project management firm that helps clients drive change and performance improvement.
As a change manager, James designs and conducts workplace research, facilitates process mapping and project planning, develops and implements engagement programs, and helps leaders communicate with diverse stakeholders. As a facilitator, James has trained thousands of people in customer service, project management, communication, sexual harassment, goal setting and manager skills. In workshops, participants praise his ability to facilitate diverse groups toward consensus and commitment.
Formerly a Global Health and Quality of Life consultant at Levi Strauss & Co., Celina consults with companies in the U.S. and Latin America on work/life, corporate community involvement, and workforce diversity. She has provided coaching and guidance on change management to hundreds of corporate executives, and has been involved with the design and delivery of diversity training at corporate settings such as PG&E and Levi Strauss. Her teaching experience includes diversity training, team building and transition management for corporate employees and for students at John F. Kennedy University. A native of Uruguay, she teaches in both English and Spanish.
Jim Pulcrano, PhD
Jim is a member of the management and teaching teams at IMD. He has created or contributed significantly to six startups in Switzerland and the United States, and has coached hundreds of entrepreneurs through the IMD Startup Competition and the Swiss “Venture Kick” organization. His research, teaching, and consulting has focused on entrepreneurship, networking, strategy, innovation and organizational design. He brings great experience and insights into the classroom and can help advance your skill set.
Susan L. Santos, PhD
Susan is an expert in risk communication and risk assessment. She brings extensive hands-on technical experience with years of research and implementation aiding clients with strategic design, comprehensive implementation, and expert evaluation of health, safety, and environmental issue-oriented risk communication programs. Currently, she is executing intervention strategies for communicating hazardous waste cleanup programs, food product safety issues, military deployment related risks, and decommissioning a nuclear reactor facility, and is engaged in developing crisis communication and evaluation programs.
Boston College Faculty
Bridget Akinc, MBA
Bridget Akinc is a Lecturer in Marketing in the Boston College Carroll School of Management. As a business leader focused on go-to-market strategy and sales, Bridget led marketing teams and strategic sales initiatives for high-growth Silicon-Valley based software companies like BEA Systems (acquired by Oracle) and a Kleiner Perkins enterprise software start-up. During the past six years, she served as vice president and general manager of a retail business operating 35 stores in 12 states. Bridget began her business career as a consultant in the information technology practice at the Boston Consulting Group. Adept at bridging technical and business domains, she served as a lecturer in entrepreneurial product marketing at MIT in the spring 2013. Since her undergraduate years majoring in education policy at Princeton University, Bridget has maintained an interest in the convergence of education and technology. She served as the founding CTO for The New Teacher Project in 2000, and in the course of completing her Executive MBA at MIT’s Sloan School of Management, she founded a non-profit aimed at helping novice teachers serving low-income schools.
Andy Boynton, PhD
Andy Boynton is Dean of the Boston College Carroll School of Management, the author of several books and co-creator of DeepDive™, the world’s leading methodology for helping executives harness the power of teams to significantly improve problem-solving speed, innovation, and results. Prior to joining Boston College, Andy was a professor of strategy at the International Institute for Management Development (IMD) in Lausanne, Switzerland for 10 years. At the IMD he led a faculty team and was program director of one of the world’s top ten Executive MBA programs, as recognized by BusinessWeek. He has recently launched new research projects to explore how distinguished experts from a variety of knowledge-domains work with ideas to achieve professional success and improve their effectiveness in social networks. His latest book, The Idea Hunter: How to Find the Best Ideas and Make them Happen (Jossey-Bass), is based on this research and is co-authored with Bill Fischer and William Bole. He has published extensively on factors underlying high-performing teams across a variety of disciplines, including art, science, exploration, and design. His previous books include Virtuoso Teams: Lessons from Teams That Changed Their Worlds (Financial Times-Prentice Hall) and Invented Here: Maximizing Your Organization’s Internal Growth and Profitability (Harvard Business School Press). He is a 1978 graduate of Boston College. Andy earned his MBA and PhD at the Kenan-Flagler School of Business, Chapel Hill, North Carolina. He has served on the MBA faculty at the Kenan-Flagler School of Business and at the Darden School of Business, University of Virginia. In addition to his publishing career and role as Dean of the Carroll School of Management, Andy has more than 20 years of experience speaking and designing powerful executive education sessions and seminars for firms around the world. He is often utilized by organizations looking to build more innovative and effective teams and his articles in this area have appeared in elite management journals such as Harvard Business Review, Sloan Management Review, and The California Management Review.
Mary Ann Glynn, PhD
Mary Ann is Research Director and Inaugural Fellow of the Boston College Carroll School of Management Winston Center for Leadership and Ethics, and the Joseph F. Cotter Professor of Organization Studies. has taught PhD students at Yale University, Emory University, and the University of Michigan. By courtesy, she also serves as a professor of sociology. Her research interests are at the intersection of micro-level cognitive processes (such as learning, creativity and intelligence) and cultural influences (social norms, institutional arrangements, and status affiliations) on identity, symbolism, and organizational leadership. Her research has been published in many leading journals. She is the nationally elected Program Officer for the Academy of Management, Managerial, and Organizational Cognition Division and serves on the editorial board of Organization Science.
Michael Pratt, PhD
Mike is the Boston College Carroll School of Management O’Connor Family Professor and PhD Director, Management and Organization Department, as well as a fellow for the Winston Center for Leadership and Ethics. Prior to joining Boston College, he was a professor of organizational behavior at the University of Illinois. His research interests include how individuals connect with the work that they do, as well as to the organizations, professions, occupations, and other collectives in which they find themselves. Theoretically, his research draws heavily from theories of identity and identification, meaning, emotion, intuition, and culture (e.g., artifacts). Methodologically, while he has published work that utilizes lab research and surveys, much of his work is ethnographic or otherwise qualitative in nature. Questions posed by his current research include the following: “When group conflicts about interests (what groups want) change to conflicts about identity (who we are), how are such seemingly intractable conflicts resolved?” “How do organizations, that are beholden multiple stakeholders, not only create multiple identities in service of these stakeholders, but also integrate these identities into a dynamic whole?” “How can individuals and groups who experience ambivalence, transform that ambivalence into commitment, trust, creativity and wisdom?” And “how do individuals approach their work (e.g., as a vehicle for attaining money, gaining achievement, creating community, serving others, and/or honing a craft), and what difference does this make in terms of how they perform their jobs?” His work has appeared or is forthcoming in various magazines and books. He also has co-edited a book Artifacts and Organizations: Beyond Mere Symbolism (with A. Rafaeli, 2006, Lawrence Erlbaum Associates). Dr. Pratt was a recipient of the 2007 Best Paper Award for the Academy of Management Review (with Erik Dane). He has served as qualitative associate editor for the Academy of Management Journal and Division Chair for the Managerial and Organizational Cognition Division of the Academy of Management.
Katherine V. Smith
Katherine is executive director of the Center for Corporate Citizenship, Boston College Carroll School of Management, and part-time faculty in the Carroll School of Management. As executive director, she oversees all of the Center's activities and strategic ventures. As Carroll School of Management faculty, she teaches “Social Issues in Management.” She has worked in nonprofit and higher education organizations for more than 20 years, including Boston College, Brown University where she served last as AVP for Research, and the University of Massachusetts where she served as COO of the Foundation with more than $700 million under management. Katherine has worked on facilitating large scale public-private partnerships and joint research projects over the course of her career, including a series of corporate, foundation, and University research partnerships focused on science and technology and on social issues.